Archive for the 'advertising' Category

Lose to win. Give to get.

Sounds rather like a Jesus teaching, but it has been and continues to be the winning strategy on the web.

Publishing 2.0’s Scott Karp makes some good points about how this new,  open world can lose you money.

Yup, the companies that I suggest should open up stand to lose a lot by doing so.

However, losing a lot and staying alive is better than losing it slower and eventually dying.

As has been pointed out before, the only way these companies can win is to put themselves out of business before someone else does.

The way to do so is to give up control and force and monetize relationships and permission.

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Calacanis is only partially right about AdSense

On a recent Backwards Gang episode of the Gillmor Gang (hard to tell which one eh?), Jason argues about AdSense being more like Direct Marketing and that it will be the incumbent form of marketing for next few decades. He also touches upon the YouTube/AdSense relationship at his blog
Well, he’s partially right but he’s missing one important part of the recipe.

I agree that AdSense is more like Direct Marketing than advertising and  it’s way more efficient than prior forms af advertising given that it’s pay-per-click.
The important piece of the puzzle that Jason is missing is the quality list, something of a cornerstone for Direct Mail or Email advertising.
A better list is a better open-rate, and a bigger ROI.

The fact that AdSense is only contextual is a shortcoming, and for both Google and the advertisers, making it more efficient will make more money for each respectively.

Despite it being pay-per-click, more click-throughs mean more revenue for both Google and the advertiser.

Where is the quality list in AdSense?

You could argue that it’s in the context of the web page, but this is only superficially true.

To rev things up, or “press on the gas,” as Jason would say, a bit of behavioral targeting needs to be added to the mix.

Get more of these ads in front of people who really want them, or are at a particular point of the buying cycle and your CTRs will go up, and revenue will follow.

This can all work in conjunction with contextual data, but will enhance contextual delivery immensely.

So while I agree with Jason’s prediction that AdSense will dominate for years to come, I think Google must improve upon it, or else risk losing marketshare to a behaviorally enhanced version of adsense that may provide a similar ROI, but in a condensed amount of time, which equates to money.

If Jason thinks that Google will rise to Microsoft levels of dominance in this space, they are going to have to address the quality list or lead, in this case, by the use of behavioral targeting.

I think they will. In fact, I think  it will be an integral part of their Cost-Per-Action experimentation that began when the rumblings about click-fraud were at a peak.

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Passive, negative gestures

Steve Gillmor and meta-meta-data. It reminds me of the recent report on Powerset, a new search engine that uses natural speech.

While Google counts books “for” children, books “by” children, and books “about” children similarly, Powerset does not.

And just like facial and tonal gestures which change the meaning of something we say, so will the meta-meta gestures change the information we receive when we ask for it, or simply imply the need for it.

But Steve is still talking aboutexplicit gestures, recorded from a keyboard and mouse.

I refer to a point I made some time back about passive, negative gestures.

And the best examle I came up with was geo-location. By virtue of the fact that I am in Texas, I provide a passive, negative gesture to my local saloon that I am not interested in a happy hour special which is happening in twenty minutes.

Despite the fact that thus far, every explicit gesture I’ve ever recorded indicates that I should be.

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Paid Content vs. Google ads

Interesting article. I’d read the whole thing.

In short, a bunch of anonymous claims that online folks should have a greater leadership role in newspaper organizations.

They are speaking mostly of editorial, but I’d say it’s even more important for the business/strategy side to be run by folks who grasp the technology. After all, if you don’t understand something like RSS, how can you envision using it to make money, or even realize it’s the most important initiative we have in front of us. There is no getting around the fact that we are managing a software product.

Like Gretzky said, “I skate to where the puck is going to be, not where it has been.”

On a more immediate note, the article touches upon something I’ve been debating for a while.

“. . .We live in a Google economy, where a wealth of news and information is at our fingertips. There’s simply too much available, so easily and free, for it to make sense for most news companies to charge for most of their content. ”

Which makes me think, I strongly believe that if every article newspapers ever published online was still available at it’s original location, their monthly traffic would be double what it is today. Maybe more.

I see no reason why ad programs like Google would not scale monetarily with traffic, which means they’d probably be  bringing in double  the amount of revenue from those programs.

Which leads to the question of whether  that sum would be  greater than the potential sum of sold archives. I think it would be, but time will tell.

In addition, there is the unmeasurable other 99.99% of the visitors to those pages that won’t click a google ad, but appreciate our content being available.

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Poor design or a clean well-lit place?

Joshua Porter points to an interview he did with Luke Wroblewski of Functioning Form about Visual Design.

It’s a great read, but one idea in particular came to me after I read the following,

To bring it back to the design process, even if you deliberately don’t consider  your site’s personality, it will end up with one anyway. The colors, content,  and visual elements—or lack thereof—all make an impression on your audience, intentional or not. Therefore, it is in your best interests to be aware of  the personality you are creating for your site and make certain it is sending  a message you want.

I, and many others, have wondered why MySpace is so popular despite having inferior design to many other sites.

Well, sex, drugs and rock n roll is one answer, but that’s not what I mean.

Could it be that the personalities expressed by these MySpace pages are the personalities of average citizens, not web developers, marketing professionals or media folks of any kind?

Some like Hotel lounges, others like Dance clubs, Pubs, or clean kitchens. Inferior design here takes the personality of “friend,” whereas professional design bespeaks Media company.

That’s a place to get news or blockbuster movies, but not a place to hang out.

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Drop Print-to-Web and may the best man win

Anyone in the Newspaper/Web business is aware of print-to-web products. Here is an example from the Allentown Morning Call.

The idea is that these special sections, which are often(but not always) advertorial, are put online in an awkward format, but since advertisers are willing to pay an upsell fee, it can end up being a decent percentage of the online revenue.

Something like that. It varies.

A more horrific example is when the print product is emulated with a Flash flipbook.

I think it’s high time that newspapers ended this ridiculous practice. It’s harming their reputation by making them look clueless in the online marketing arena.

If you want to offer the PDF of the print product, do so. But let’s not feign to be doing anything for our print advertisers by throwing this crap up. The usability is so horrible, it is of practically no value to the users, which means it can’t be of any value to the advertisers.

It’s no wonder that local online advertising is a hard sell. It’s been presented in a way that lacks any real value and the advertisers sense that.

Sure, it might hurt in the short-run, but maybe it doesn’t have to. Offer the advertisers an option to do some “real” online marketing with that forced upsell.

The real issue is the conflict of interest of saving declining print revenues, while trying to build online ones, as I mentioned about classified ads in my last post.

This conflict includes circulation revenue, as pointed out by Richard Addis, and expounded upon by Jeff Jarvis. I’ll only add to their points that circulation revenue covers print and distribution costs. When those costs are largely removed, there is no need to pass them on to user, and that’s the reason why web content is free.

At one point someone got it into their head that people were paying content. They weren’t. They were paying for print and distribution costs.

And all of this really goes back to my point about the value of the distribution channel.

When you control the channel, which could be the press, or it could be a cable box or a radio frequency, that channel has value.

When the channel is a commodity like the web, your content doesn’t necessarily become less valuable, but all other content is potentially equally valuable.

That means that you need to change the way you create content and do business. I hate to quote myself, but  I think an old post of mine was on the right track.

I once had an editor tell me that the value of our newspaper’s organization was in the process we had created for producing good journalism.

Not so.

For newspapers, the business value was that they owned a press, and therefore a distribution channel, not in any of the journalism that resulted.

Read that carefully. I’m not saying there was no value in the journalism. It held tremendous value. It still does.

That editor, though, was not giving due credit to the medium. The product which is created is a direct result of the medium which it is created for. Remember your Mcluhan, folks.

I rushed this post do to a busy schedule, but I think the conclusion is somewhat clear.

Newspapers need to free themselves of the baggage that is weighing down their online strategies. Let print be print, and online be online, and don’t let one hinder the other.

May the best man win.

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Is Real Estate moving to the edge?

Frank Gruber points out the impending “move to the edge” for Real Estate listings.

Since classified advertising (especially real estate and jobs) represents the overwhelming bulk of Newspaper’s online revenue, you’ve got to think the picture will only get worse for them in the coming years.

I ask, “How can you simultaneously protect your cash cow, and also innovate sufficiently to become a player in the new marketplace?”

As others have asked, “Are you willing to put yourself out of business before someone else does?”

Are you even recognizing this question yet?

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CPA/CPC/CPM hybrid systems

Speaking of CPA advertising, I haven’t heard anyone talk about a hybrid, in which the advertisers pays a lower amount for impressions or clicks and a bonus for an acquisition.

For example, I’ll pay you a small amount to run my conference ad on your site and give you a nice bonus for all conference signups you send me from  those ads.
Salespeople work on a bonus system, why not sales algorithms?

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Certified Public Advertising

It’s amazing how much we talk about using Attention data and other sophisticated practices to bring us more relevant information and marketing.

Meanwhile all the text ads on a particular page about Cost-Per-Action (CPA) advertising are about Certified Public Accountants.

We have a ways to go, I’d say.

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Disintermediation and decentralization of jobs

I’m a strong believer in the disintermediation of classified ads, which is partially why I chose the name of this blog.

In fact, I heralded Edgeio as a sign of what was to come, especially to the CareerBuilder people I work with.

So, like James Corbett, I was confused by Mike Arrington’s wording of decentralised job board for tech” , as you can see by my comment on the CrunchNotes post.

Here is the way decentralization for job sites must work.

1. Companies make RSS feeds of their sites available.

2. A decentralized but comprehensive OPML directory of jobs is wrought.

3. The directory is available under an open license.

That’s really all there is to it. And there will still be plenty of ways for service providers to make money.

Now if I were Mike Arrington, I’d continue the lucrative site he’s got. I think that’s great.

In fact, there is nothing wrong with adding those feeds to the Open Job Directory as well. (OPML heads can go to the directory , but it’s all OPML 2.0 inclusion, so you better Grazr it.)
Since the majority of jobs in the Open Job Directory are from paid listing sites, it looks like just another aggregator. But that’s not true. It includes feeds from O’Reilly, Edelman and even Edgeio (OPML) .

And once a critical mass of Businesses are publishing their job feeds, it’ll make those paid-listing sites irrelevant.

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